Manage Your Subscription
Everything you need to manage your subscription. Get help with upgrades, payments, cancellations, and billing questions.
How to Upgrade
Follow these steps to upgrade to premium:
- Open the app on any device — Launch MyStory.today on your preferred device (web, iOS, or Android)
- Click on your profile — Click on your profile icon and select "Upgrade to Author"
- Choose your plan — Select the Premium plan that best fits your needs
- Complete payment — Finish the secure checkout process to activate your premium features
Accepted Payment Methods
We support various payment options for your convenience:
- Credit/Debit Cards — Visa, Mastercard, Amex
- PayPal — Fast and secure
- Apple Pay — iOS devices
- Google Pay — Android devices
Managing Your Subscription
iOS Devices
Manage subscriptions through App Store Settings:
- Open Settings on your iPhone or iPad
- Tap your name at the top
- Tap "Subscriptions"
- Select MyStory.today
- Choose your subscription options
Android Devices
Manage subscriptions through Google Play Settings:
- Open Google Play Store
- Tap your profile icon
- Tap "Payments & subscriptions"
- Tap "Subscriptions"
- Select MyStory.today
- Choose your subscription options
Web Platform
Manage subscriptions in Account Settings:
- Log in to web.mystory.today
- Go to Account Settings
- Navigate to Subscription tab
- Manage your subscription preferences
Cancellation Policy
- Cancel Anytime — You can cancel your subscription at any time.
- Features Remain Active — Premium features stay active until your billing period ends.
- No Refunds for Partial Periods — We don't offer refunds for unused subscription time.
Customer Support
Need help with your subscription? Have questions about billing, account issues, or need technical support? Our team is here to help.
Frequently Asked Questions
Can I switch between plans?
Yes. You can upgrade from Free to Premium at any time. If you downgrade, you keep premium features until the end of your current billing period.
What happens to my data if I cancel?
Your data remains safe and accessible. You still have access to all your writing, but premium features are disabled after your billing period ends.
Is my payment information secure?
Yes. All payment processing is handled by secure third-party providers (Apple, Google, PayPal) with industry-standard encryption and security measures.
Can I get a receipt for my payment?
Yes. Receipts are automatically sent to your email and are also available in your account settings or app store purchase history.