Help & Assistance

Support

How Can We Help?

Get the help you need to make the most of MyStory.today. Our support team is here for you.

Getting Started

Everything you need to get up and running with MyStory.today

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Feature Overview

Learn about all the powerful features MyStory.today offers.

FAQ

Find answers to commonly asked questions.

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Contact Form

Send us a message directly through our contact form.

Common Questions

Quick answers to the most frequently asked questions

Account & Billing
How do I create an account?

Sign up with your email in seconds.

How do I reset my password?

Use the forgot password link on the login page.

How do I manage my subscription?

Subscription management depends on where you purchased (Web, App Store, or Play Store). View detailed instructions →

Syncing & Data
How does sync work?

Your work automatically syncs across all your devices.

What if my content isn't syncing?

Check your internet connection and try manual sync.

How do I backup my data?

Your work is automatically backed up to the cloud.

Can I export my work?

Export to PDF and DOCX anytime.

Features & Usage
How do I organize my chapters?

Use the outliner to drag and drop chapters and scenes.

How do I use labels and tags?

Create custom labels in the sidebar widgets and assign them to chapters and scenes for organization.

How do I export my novel?

Use the Export option in the navigation bar and choose your preferred format.

Contact Support

Still need help? Our support team is here for you

Email Support

Use our contact form for support

Official Support

Social Media

Quick questions and updates

Report a Bug

Found a bug? Help us improve MyStory.today

When reporting a bug, please include:

  • Device and platform information
  • App version number
  • Steps to reproduce the issue
  • Screenshots if possible